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Open and here for you
Posted on 4 Sep 2023
Our GP practice is still open and here for you as we have been throughout the COVID-19 pandemic. Due to COVID-19 related absence, we are working with a reduced number of staff so it may take longer than usual for us to answer the phone or schedule an appointment.
Please use our online services to order medication or access advice on a range of conditions. This may save you time and help keep our phonelines clear for those who need to speak to us. Visit www.melthamroadsurgery.co.uk.
When you phone or go online, you will be asked to provide some information about your healthcare needs. This will help the practice healthcare team ensure you get the right care. Face-to-face appointments are available to all patients where there is a clinical need.
Online consultation requests for non-urgent help can be made at any time. They will be responded to as soon as possible, usually within two working days.
Alternatively, you can visit the local pharmacy for clinical advice on minor health concerns.
For urgent issues or out of hours, you should call the NHS on 111 or go online to seek NHS advice at 111.nhs.uk. You can also use 111 if you are unsure about what health service you need.
You can find information about self-care, local services and how to access them on the Together We Can website