If you have registered for SystmOnline, login to SystmOnline where you can book appointments and order prescriptions online here.
To register for SystmOnline please contact the Surgery for your login details and password.
Routine Appointments
You can make appointments by telephoning Huddersfield 432940. Try to give reception as much notice as possible which will enable us to offer you an appointment at a time suitable to you and with the doctor of your choice. Do also remember that one appointment is for one patient. If you cannot keep your appointment, please let us know as soon as possible. Please avoid requesting repeat prescriptions for family members during appointment. We have a system for ordering repeat prescriptions.
Urgent Appointments
Please indicate to the receptionist if you need to be seen urgently and you will normally be given an appointment the same day. However, it may not be with the doctor or at the time of your choice.
Note that the following are NOT considered as urgent appointments: insurance forms, sick / fit notes, general check-ups, letters for college, solicitors, housing, medical examinations for HGV licence etc.
Evening Appointments
Later appointments are available for those patients unable to attend the surgery during normal working hours due to work commitments. These are held between 6.30pm to 8.00pm every Tuesday. Please ask at reception for details.
Evening and Saturday Appointments
Our practice is working together with other local GP surgeries to offer pre-bookable and on-the-day appointments at times to suit your needs. Appointments are now available until 8pm on weekdays, and between 9am and 5pm on Saturdays.
You can see a GP, advanced nurse practitioner, clinical pharmacist, physiotherapist or other health professional. Some appointments may be provided at a nearby GP surgery or hub rather than your local practice.
Please ask our reception team for details.
Telephone Advice
The practice offers telephone consultations as an alternative to face-to-face consultations. If you feel your problem can be managed via a telephone conversation, e.g. advice on a health problem, medication query or you simply wish to talk to the doctor, please ask the receptionist to book a 'phone back' consultation.
Late Arrivals
Patients arriving more than 20 minutes late for their appointments will be asked to re-book.
Cancelling or changing an appointment
If you can not make your appointment let us know as soon as you can so another patient can book the appointment time. You can cancel or change your appointment:
- Phone us.
- Visit the surgery and speak with a receptionist.
Check our opening times
If you need help when we are closed
- Use NHS 111 online (111.nhs.uk) or call 111. 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
- Out of hours information
- If it’s a life-threatening emergency call 999.
Try the NHS App
You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions, view your GP medical record and more.
If you already use online access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
Home Visits
Home visits will only be done if, in the GP's opinion, the patient's medical condition warrants it. Please request a home visit only when absolutely necessary and you are too ill to attend the surgery.